Exceptional service for your short-term rental property.

Our Services

Professional Photography

Need some help making your listing look amazing? Our team can provide professional photography to make sure your listing attracts the right guests.

Guest Communication

Leave all reservation management and guest communication to us! Our quick responses to guest request and complaints ensure higher guest satisfaction and bring your listings higher in search results.

Listing Creation and Optimization

We'll design a high-performing listing that guests will love using proven techniques and strategies to increase occupancy and profits.

Housekeeping and Laundry

We are proactive in providing exceptional cleanliness to guests, manage all turnover cleaning, and take care of washing all linens.

Smart Pricing Strategies

We’ll get you the best price for your property by automatically updating your pricing based on seasonality, inquiry activity, nearby hotels, and more.

Repairs and Property Management

If anything in your property needs replacing or fixing to ensure the best guest experience, we'll have it taken care of and keep things running smoothly.

Meet the Team

  • Dwayne Washington

    FOUNDER & CEO

    As a licensed real estate broker in the Los Angeles metropolitan area for more than 25 years, I understand the market and all the nuances of property management.

  • Ryan Toner

    HOST AND SERVICE PARTNER

    5-star service: Ryan spent the first half of his career in luxury hotel hospitality (Plaza Hotel in NYC). His commitment to excellence is evident in the results; having delivered on the highest standards of quality and cleanliness, and having managed large teams with exceptional engagement.

    SuperHost: After hotels, he managed over 300 Short-Term Rentals, almost exclusively earning SuperHost status and consistently outperforming competitors.

  • Jesse Gross

    GUEST AND REVENUE PARTNER

    Serial Guest: Jesse lives our guest experience to the extreme, as he's stayed in almost 1000 short-term rentals across 71 countries.

    Real Estate Business Expert: He spent the first half of his career in investment banking and private equity, before taking a REIT (Real Estate Investment Trust) public on the New York Stock Exchange.

 
 

Charming Executive Living is a proud graduate of the LiSTR Short-term rental Management Program

LiSTR teaches short-term property managers how to efficiently use technology for better communication and reservation management, properly train and vet cleaning vendors, and a great wealth of industry know-how that we have built off of to provide top-rate service to our clients and guests.